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DNS Provider Selection: 9 Key Factors To Consider

by | May 8, 2023 | Web Hosting

A DNS (Domain Name System) provider is a crucial component of the Internet infrastructure. It is responsible for resolving domain names into IP addresses, which is how devices on the internet communicate with each other.  

Choosing the right DNS provider can significantly impact your website’s performance, security, and reliability. This article will discuss nine things to consider before selecting a DNS provider. 

Speed and Latency 

One of the most critical factors to consider when choosing a DNS provider is speed and latency. The rate of your DNS provider directly affects the time it takes for your website to load. A faster DNS provider will result in faster website loading times, which can improve user experience and search engine rankings. 

Latency is the time it takes for a DNS provider to respond to a request. A low-latency DNS provider will result in faster response and website loading times. Test the speed and latency of different DNS providers before choosing one. 


DNS security is crucial to protect your website from attacks like DNS spoofing, DNS cache poisoning, and DDoS attacks. A good DNS provider should offer a range of security features like DNSSEC, DDoS protection, and threat intelligence. 

DNSSEC (DNS Security Extensions) is a protocol that adds security to the DNS by digitally signing DNS records. It ensures that the DNS resolution process is secure and prevents DNS spoofing attacks. DDoS protection is a service that protects your website from DDoS attacks. It detects and blocks malicious traffic before it reaches your website. 

Threat intelligence is a service that provides real-time information on threats and vulnerabilities. It helps you stay up-to-date on the latest security threats and take proactive measures to protect your website. 


Reliability is another crucial factor to consider when choosing a DNS provider. A reliable DNS provider should have a high uptime percentage and a low error rate. Additionally, it needs several data centers to ensure redundancy and reduce the chance of an outage. 


Scalability is the ability of a DNS provider to handle increased traffic and data volume. Your DNS provider should be able to scale up or down to meet your website’s demands. It should also have a global network of servers to ensure that your website is accessible from anywhere in the world. 

Ease of Use 

Your DNS provider should be easy to use and configure. The provider should offer a user-friendly interface and precise documentation to help you set up and manage your DNS settings. 

Technical Support 

Technical support is crucial when it comes to DNS. Your DNS provider should offer reliable technical support that can help you resolve any issues quickly. The support team should be available 24/7 and provide multiple communication channels like phone, email, and chat. 


The cost of DNS services varies depending on the provider and the features offered. Compare the pricing of different providers and choose the best value for your money. Avoid providers that offer low prices but compromise the quality of their services. 

Privacy Policy 

Your DNS provider should have a clear and transparent privacy policy. They should not collect or share any personal information without your consent. They should also have a data retention policy that outlines how long they keep your data. 


Finally, consider the reputation of the DNS provider. Look for reviews and testimonials from other users to gauge the quality of their services. Avoid providers with a history of security breaches, downtime, or poor customer service. 


By choosing a reliable DNS provider, customers can ensure their website is accessible and secure. DNS providers also offer features such as DDNS, which can be used to access your website from anywhere in the world, and DNSSEC, which provides an extra layer of security against malicious attacks. Ultimately, a DNS provider is a key component of the best web hosting process, and customers should choose the provider that best meets their needs. 

BaseHost is an Australian-based company that provides hosting and web design services. We believe in packaging online services in a manner that you can afford. With small business roots ourselves, we understand that large upfront payments contribute to stress levels rather than results. Contact us if you’re looking for a DNS provider 

BaseHost Team / About Author

A passionate team of developers, web designers and online marketing experts, here at BaseHost we love to share our knowledge and help you grow your business.

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