For years, most small businesses have relied on the local IT guy from the closest computer shop to look after the computer in their office that runs their business systems. As businesses grow, the natural progression is to a server built or sourced by the local IT guy who continues to look after it either by coming to see you when you call or more recently, remotely access the server to do things for you. Whilst this is perfectly fine for most companies, it’s not the safest, most efficient and certainly not the most cost-effective way to run IT infrastructure if you depend on it.

How can BaseHost help you?

By moving to a Cloud Server, you don’t lose any flexibility in terms of what you can do with the server, you simply have a group of extremely qualified infrastructure and systems engineers taking care of it to avoid problems and keeping and eye on it in case something goes wrong.

Who are these packages suited to?

BaseHost customers come in many shapes and forms so our Cloud Server (Big and Lite) are priced to include the server and the core maintenance required to run it. For customers who rely on the “Local IT Guy” we extend our expertise to you through our Managed Services. Even though we can’t buy you some extra paper from Officeworks on the way over to fix the server, we can be available throughout the day and night to fix issues for you.

Why BaseHost?

We only want the best for small businesses. That’s why we’ve gathered together the highest quality internet technologies in one place. Coupled with our expertise and payment plans, BaseHost is the online solution your business has been searching for.

BaseHost Cloud Server Managed Service Plans

BaseHost provides a set of Cloud Server Managed Services to help you run and manage your Cloud Server.

BaseCloud Core

The BaseHost Cloud Servers are protected and maintained by our clever engineers and they already do a lot you don't exactly see!

from
$0 pm

Included with your Cloud Server

  • Service List
  • Server Reboots: Included
  • OS Reinstalls: Included
  • Hardware Issues: Included
  • Network Issues: Included
  • Heartbeat (Ping) Monitoring: Included
  • OS Issues: Need Pack
  • Control Panel Issues: Need Pack
  • FTP Issues: Need Pack
  • SSL Issues: Need Pack
  • Apache Issues: Need Pack
  • DNS Issues: Need Pack
  • cPanel or Plesk Config: Need Pack
  • Server Updates: Need Pack
  • Server Antivirus: Need Pack
  • PHP Engine Issues: Need Pack
  • Perl Config: Need Pack
  • MySQL Issues: Need Pack
  • Server Firewall Config: Need Pack
  • Service Monitoring: Need Pack
  • Backup to External Disk: Need Pack
  • Included Time:
  • 24/7/365 for Support
  • 8 hour response time

BUY A SERVER

BaseCloud Seed

You generally look after the business applications yourself but want a bit of insurance that you can call on someone if you need to!

from
$30 pm

Minimum 12 Month Term

  • Service List
  • Server Reboots: Included
  • OS Reinstalls: Included
  • Hardware Issues: Included
  • Network Issues: Included
  • Heartbeat (Ping) Monitoring: Included
  • OS Issues: Included
  • Control Panel Issues: Included
  • FTP Issues: Included
  • SSL Issues: Included
  • Apache Issues: Need Pack
  • DNS Issues: Need Pack
  • cPanel or Plesk Config: Need Pack
  • Server Updates: Need Pack
  • Server Antivirus: Need Pack
  • PHP Engine Issues: Need Pack
  • Perl Config: Need Pack
  • MySQL Issues: Need Pack
  • Server Firewall Config: Need Pack
  • Service Monitoring: Need Pack
  • Backup to External Disk: Need Pack
  • Included Time:
  • Up to 3 hours per month**
  • 8 hour response time

BUY NOW

BaseCloud Growth

How nice is it to know that you have a full suite of techies at your disposal to look after your server before you even call them!

from
$50 pm

Minimum 12 Month Term

  • Service List
  • Server Reboots: Included
  • OS Reinstalls: Included
  • Hardware Issues: Included
  • Network Issues: Included
  • Heartbeat (Ping) Monitoring: Included
  • OS Issues: Included
  • Control Panel Issues: Included
  • FTP Issues: Included
  • SSL Issues: Included
  • Apache Issues:Included
  • DNS Issues:Included
  • cPanel or Plesk Config:Included
  • Server Updates:Included
  • Server Antivirus:Included
  • PHP Engine Issues:Included
  • Perl Config: Included
  • MySQL Issues: Need Pack
  • Server Firewall Config: Need Pack
  • Service Monitoring: Need Pack
  • Backup to External Disk: Need Pack
  • Included Time:
  • Up to 5 hours per month**
  • 8 hour response time

BUY NOW

BaseCloud Expansion

With a broad range of things that we can fix, our experienced techies can handle most of your server problems.

from
$110 pm

Minimum 12 Month Term

  • Service List
  • Server Reboots: Included
  • OS Reinstalls: Included
  • Hardware Issues: Included
  • Network Issues: Included
  • Heartbeat (Ping) Monitoring: Included
  • OS Issues: Included
  • Control Panel Issues: Included
  • FTP Issues: Included
  • SSL Issues: Included
  • Apache Issues:Included
  • DNS Issues: Included
  • cPanel or Plesk Config: Included
  • Server Updates: Included
  • Server Antivirus: Included
  • PHP Engine Issues: Included
  • Perl Config: Included
  • MySQL Issues: Included
  • Server Firewall Config: Included
  • Service Monitoring: Included
  • Backup to External Disk: Included
  • Included Time:
  • Up to 10 hours per month**
  • 8 hour response time

BUY NOW

* Need Pack means that the core services provided when you buy a Cloud Server only cover a certain set of services and a Management Pack with the appropriate attributes should be purchased if you need that.

** The monthly quota of time does not roll-over from month to month. If you happen to exhaust your available time for the month, we can still complete the work for you on a time-and-materials basis OR you can elect to have it completed in the following month when your time quota refreshes.

BaseHost Managed Cloud Services

With more services that you’ll know what to do with, our Cloud Server Management packs will keep your business running.

24/7 Customer Support

Our dedicated team of web experts are eager to help you fix problems and are at your disposal! Call us anytime for assistance with your website.

Service Monitors

We care about the uptime of our systems so that your business is never interrupted. Full monitoring is attached to every service in our platform.

No Hidden Costs

We’re committed to ensuring there’s never any nasty surprises on your bills. If something extra pops up, we’ll always ask you before charging your account.

99.9% Uptime Guarantee

With an industry-leading 99.9% uptime guarantee (SLA) on all network infrastructure, BaseHost provide a truly reliable service.

Easy Administration

All of our web hosting plans come with a feature-packed control panel, placing you in complete control of your website.

DNS Hosting

Our advanced DNS solution supports A, CNAME, MX, TXT and AAAA records with 100% automation.

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