Service Guarantee

We back our services with a guarantee!

Every small business is bombarded daily with sales emails that promise the world and the promise to change and revolutionise their business – we know, we get them too! BaseHost was started for the simple purpose of helping other small businesses to achieve the goal of getting them involved with technology that can help their business grow into the online space.

Most small businesses still consider a website to be a marketing tool but it’s so much more than that if you let it be. Our staff know how to get the best out of an online experience for our clients and we make sure we apply to that every client we have. All of this is reflected in the products and services we deliver as a business and how we choose to charge for them.

Our approach is to be as transparent and honest as we can about what our products do, and most importantly, do not do. We try and reflect this promise into the packages we describe on this site and in any interactions you have with any of the BaseHost staff. All of this is designed to ensure you get exactly what you’ve paid for (and it some cases, a bit more!).

The BaseHost Service Guarantee exists to encompass all of these values and ideals into something meaningful – a real promise that if you’re not happy with the services you have purchased in the first 30 days of you purchase, you can simply tell us and we’ll refund your money!

Have a Question? Call Us 1300 621 888 or Email Us