Enterprise – Hubspot – Service Management
Customer service software
- Bring all your customer service data and channels together on one platform
- Expand your customer support capacity with automation and self-service options
- Grow your business with happier customers
What’s included with HubSpot Service Management
Help customers on your website in real time by directing them to the correct support person through a live chat feature.
Automatically track customer details and interactions.
Create a knowledgebase so customers can help themselves.
Prioritise tickets so critical issues get attention first.
Automate processes to free up your team to focus on customer service.
Use a universal inbox so conversations with customers can be managed in one place
Close, but no cigar?
Support as a Service
Get access to a process-driven support team for your business!
If you provide a product or service to your customers, you want to ensure that they get the best service experience possible. Our team can provide support to your customers on your behalf. Whether it’s a generic brand or a white labelled service (your brand), we can provide the support service on a fixed price monthly basis.
Remote Desktop Support
Unlimited help for a fixed price!
Our expert team is here to help you around the clock on whatever IT problem you might have. Our team is here to ensure you can focus on your work and not get held up with nuisance IT problems.
How does Service Management help you Biz
These days customers expect instant and personalized customer service around-the-clock. Customer service teams often struggle to keep up with customer demands, which come through multiple channels. BaseHost can help you bring your customer service data and channels together on one easy-to-use CRM platform that will improve customer relationships. And as you know, happy customers are the best customers.
Share customer feedback
Optimal customer service
This is the equivalent of the Pizza with the lot where you get to choose how it looks, how it tastes and how it functions.
Our Custom Built WordPress websites are built completely from the ground-up just for you.
Built on the DIVI framework, these WordPress sites are completely designed and customised to suit your aesthetic and functional requirements so it fits your business like a glove.
The build process is completely immeserve and you’re involved all the way through from design, to functionality to content placement and development with our guiding hand to ensure best practice user experience is delivered at the end.