Email and Office
Teams Telephony
- Make and receive telephone calls using Microsoft Teams
- Retain your existing business phone number
- Leverage the cloud to manage your business calls from one integrated platform
We all know the apps, we’ve been using them for decades! Get access to the latest versions online or on your desktop and boost your productivity!
What’s included
Centralize your telephony needs with standardized communications via Teams no matter where your employees are in the world.
Add, remove or updated user profiles with ease according to the needs of your business.
Simplify your billing with Teams via BaseHost and our Managed Services provisions.
Collaboration has never been easier thanks to calls, video conferencing, messaging and file sharing all available through the one platform.
This agile cloud based solution allows porting of existing numbers globally into Teams.
Save time and money on costly telephony hardware with a cost effective cloud-based solution.
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Hubspot Service Management
Service is the #1 reason your customers stay!
Without a tool to manage your customer service environment you’re just asking for trouble! An email will go missing, a call won’t get answered and you wouldn’t have a clue how your staff are communicating with your clients. The Hubspot Service Hub tool will not only do all of this, it will share all of this with your sales teams and marketers all in one place!
Office365 Migration
Moving mail is why people don’t change providers!
Customers know that their emails are super-important and the idea of moving and losing email is daunting. We move mail all the time and we do it really well! Don’t lose out on all the benefits of Office365, trust the move in the hands of an expert team.
Stay connected while working remotely
As more and more businesses adjust to working remotely, seamless communication and collaboration has never been more crucial. Turn Teams into your Private Branch Exchange (PBX) and allow customers and team mates to contact you wherever you are using their mobile or landline phones.
Quick deployment
Microsoft Teams Direct Routing Telephony doesn’t require any telephony hardware, allowing you to get up and running ASAP
Cost effective
Benefit from more affordable monthly payments, enterprise level support and excellent global availability.
Choose your own provider
Select a third party provider that works best for your business, and provides the right expertise at the right price.
Connecting all parts of your business operation under one tool is a key driver in operational efficiency.
With all of your business data managed in one tool, you can connect people and processes to data insights to make informed and faster decisions. Combined with the wider suite of Office365 Enterprise tools, you give to staff a fully connected experience between applications avoiding double-handling and human error which improves the customer experience and staff satisfaction. With a fully cloud-based delivery model and loads of baked-in compliance features, you can protect your business for compliance burdens and major IT risks.
Integration is the name of the game
Here at BaseHost we’re all about simplifying your day to day with bundled managed services. Integration equals consistency, however telephony, though crucial, is often the forgotten child when it comes to business services. Microsoft Teams Telephony with BaseHost offers an alternative to disjointed PBX hardware that fosters mobile, collaborative and effective business.
Teams Telephony Inclusions & Addons
Windows 365 is the world’s first Cloud PC.
Windows 365 securely streams your personalized Windows desktop, apps, settings, and content from the cloud to any device.
Frequently asked questions
What is Microsoft Teams Telephony?
Also known as Direct Routing, Teams Telephony routes Microsoft Teams to a telephone network provider so your business can receive calls from mobile and landline phones.
Is additional Microsoft licensing needed to access this feature?
Yes. Teams Telephony is an add on license, however this service is included in a number of Office 365 packages with BaseHost.
Can I call mobile and landline numbers with Teams Telephony?
We can arrange a telecom subscription that offers cloud-based landline and mobile integration. That way, you can dial contacts from your PC or laptop and your business mobile number will display on the caller ID.