MANAGED IT / Australia wide
MANAGED IT, MELBOURNE
Managed IT support in Melbourne.
BaseHost is a Melbourne-based managed IT, cyber security and cloud provider, with our office in Brighton and clients right across Melbourne and Victoria, from manufacturing to professional services and executive search. Day-to-day support and monitoring run remotely and around the clock, backed by on-site help across the metro and regional Victoria whenever hands are needed on the ground.
WHAT WE RUN
Managed IT services Melbourne, run by one team.
A help desk that answers
Real engineers on phone, email and portal, resolving the everyday issues fast so your people stay working, not waiting.
Security that is layered and watched
Modern protection across email, devices and identities, with staff trained to spot the scams, so a wrong click does not become a breach.
Backup and disaster recovery
Your business data safely copied, regularly test-restored and recoverable fast, so a failure or an attack never costs you the business.
Cloud and email, managed
Your email, files and business apps in the cloud, set up, secured and kept running, so the tools your team relies on just work.
Devices and hardware looked after
Every computer, laptop and mobile procured, set up, secured and maintained across all your sites.
Phones and communications
Business phone systems, video meetings and messaging that keep your team and your customers connected.
Proactive monitoring and patching
Systems watched and kept up to date around the clock, so problems are caught and fixed before they reach you.
One accountable point of contact
Whatever the issue and whoever the vendor, you raise it with us and we sort it, as your single accountable IT partner.
MELBOURNE AND VICTORIA
Melbourne-based, on the ground across the state.
We are based in Brighton, in Melbourne's south-east, and we look after businesses across metro Melbourne and regional Victoria. Most support is delivered remotely and around the clock, and when a job needs someone on site, whether that is the CBD, the suburbs, Geelong or the Mornington Peninsula, we are there.
REMOTE, EVERY DAY
Delivered remotely, monitored around the clock
Day-to-day support, security and monitoring run remotely, around the clock, so most issues are solved before you would have reached for the phone.
ON-SITE, NEXT BUSINESS DAY
Engineers in 50+ locations nationwide
When hands-on work is needed we have engineers across metro Melbourne and regional Victoria, next business day, from the CBD to Geelong, Ballarat and the Peninsula.
ONE ACCOUNTABLE TEAM
Melbourne-based, accountable everywhere
Wherever the work happens, you deal with one BaseHost team and one point of contact, not a different provider in every city.
ALWAYS ON
Your systems, watched around the clock.
Your systems are monitored day and night, and every alert is checked by a real engineer, not auto-closed. The problems that cannot wait are handled straight away, so most issues are resolved before they ever reach you.
FREQUENTLY ASKED
Common questions
Do you provide IT support in Melbourne?
Where are you based?
What does managed IT with BaseHost include?
How fast can you get on-site in Melbourne?
Do you support the software and systems we already use?
LOCATIONS
Managed IT services, wherever you are.
Melbourne business? Let us take IT off your desk.
30-minute review with a senior engineer. We look at how your IT is set up today and where the gaps are, and hand you the findings, whether or not you work with us.