INDUSTRIES / Legal Practices
INDUSTRIES, LEGAL PRACTICES
Privilege and confidentiality, built in.
Law firms, barristers and in-house legal teams. Where the technology has to protect professional privilege and client confidentiality, keep conflicting matters apart, and leave a clear record of who did what. We deliver the baseline a legal practice can rely on.
WHAT WE RUN FOR LAW FIRMS
IT support for law firms, run by one team.
Case and matter systems that stay up
The systems your firm runs on for matters, documents and time recording stay available through the working day, with the software providers managed on your behalf.
Client confidentiality protected
Confidential client files and privileged material are kept private, with controls that stop the wrong matter reaching the wrong person by design, not just by policy.
Conflict barriers enforced
When two matters must not mix, the barrier between them is enforced automatically, with a clear record of who opened what and when.
Documents safe and findable
Every version of every document is kept, backed up and instantly searchable, so nothing is lost, overwritten or exposed.
Back up and running fast
If a device fails or is attacked, matter files and firm data are safely copied and quickly restored, so deadlines are met and work is not lost.
Devices and offices looked after
Desktops, laptops and the equipment across every office, set up, secured and maintained, so partners and staff can simply get on with the work.
Help the moment something breaks
Real engineers answer when a system goes down before a filing deadline, not a ticket that sits for a day.
Work securely from court or home
Partners and staff can work safely from chambers, court or home, with the same protection and access they have in the office.
A QUIET WEEK, OR A VERY COSTLY ONE
The difference is confidentiality built into the system, not bolted on.
When a firm is breached it is not just downtime. Confidential client files and privileged material can be exposed, deadlines can slip, and you may have a duty to notify clients, the regulator and your professional body. Proactive security means that week never arrives.
WITHOUT PROACTIVE IT
The week it goes wrong
A staff mailbox is compromised and confidential matter documents are copied out. Now you are working out which clients are affected, whether privilege is at risk, notifying your regulator, and explaining to clients how their most sensitive information got out.
WITH BASEHOST
A normal week
The suspicious email is blocked before anyone opens it, the barriers between matters hold, and clean backups mean a single affected device is restored the same day. There is a logged event and a short report, not a breach you have to disclose.
WHAT WE TYPICALLY DELIVER
The legal practice baseline
DOCS
Every document controlled
Whatever document system you use, we keep it secure, backed up, version-controlled and instantly searchable, so the right document is always found and never lost.
WALLS
Walls between conflicting matters
Conflict checks and matter-by-matter access rules so staff only reach the matters they are cleared for, with a full record of who saw what.
YOUR SYSTEMS
Your case system, integrated
Your practice-management and accounting systems kept running, integrated with email and document storage, and managed as one environment.
PRIVILEGE
Privileged material protected
Controls that keep privileged communications from leaving the firm by accident, with sensitive material flagged and external sharing kept in check.
COMPLIANCE
Security your regulator expects
Your security lifted to the standard your law society expects, with the evidence documented and reviewed each year.
DISPUTES
Ready for disputes and audits
When a dispute, audit or investigation calls for it, the right records can be found, preserved and produced quickly, without a scramble.
ALWAYS ON
Your systems, watched around the clock.
Your systems are monitored day and night, and every warning is checked by a real engineer, not ignored. The issues that cannot wait are handled straight away, so a problem at 6am is dealt with long before the first client meeting.
FREQUENTLY ASKED
Common questions
What IT support do law firms in Australia need?
At a minimum: strict client confidentiality and legal professional privilege protection, barriers between conflicting matters, secure document management tied to your case system, enforced sign-in security and device protection, secure tested backups, and security lifted to a recognised standard. BaseHost delivers this as managed IT built specifically for law firms, monitored around the clock.
Can you integrate with our practice management system such as LEAP or Actionstep?
Yes. Even where another vendor makes the software, we are your single point of contact and work directly with them, whether you use LEAP, Actionstep, Smokeball or a server-based system. We keep matter data confidential, backed up and available, and manage everything the system depends on around it.
How do you protect legal professional privilege and matter confidentiality?
Through controls that stop privileged material leaving by accident, barriers so staff only reach matters they are cleared for, encrypted document storage, and tracked access. We design around your confidentiality and conflict obligations rather than a generic template, so privilege is protected by the system, not just by policy.
Do you help law firms meet their cyber and compliance obligations?
Yes. We lift your security toward recognised standards and help you meet the obligations that apply to law firms, including your duty to report a data breach and your law society cyber expectations. We do not hold these as accreditations ourselves; we run the controls, evidence and reviews that get your firm there.
Are you Melbourne-based, and can you support firms outside Melbourne?
BaseHost is Melbourne-based, in Brighton, and has supported Australian businesses since 2004, and we support law firms right across Australia. Day-to-day work is delivered remotely with around-the-clock monitoring and senior-engineer support, and on-site help is available across the country, next business day, when hands-on work is needed. Interstate firms get the same team and the same guaranteed response times.
WHAT WE SOLVE FOR LEGAL PRACTICES
IT for a profession that cyber crime targets relentlessly.
Keeping each client matter walled off so the wrong person never sees the wrong document, secure ways to exchange sensitive files with clients, dependable records and retention, and security that holds up against an industry criminals target relentlessly. Built for sole practitioners through to mid-market firms, with the discretion legal work requires and the clear record courts and regulators expect.
A leaked document or a deadline missed because IT failed is the kind of incident that ends careers. We design so neither happens on our watch. Your case system, your time recording and your document history are treated as critical infrastructure, not nice-to-haves.
Run a legal practice? Free confidentiality and security review.
30 minutes with a senior engineer who's done this work before. We'll inspect your Your case system, integrated, your privilege controls, and your Essential 8 posture, and document what we find.
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