INDUSTRIES / Professional Services
INDUSTRIES, PROFESSIONAL SERVICES
Time is the product. Tech keeps up.
Accountants, consultants, engineers, architects and advisors. Your business runs on billable hours and trusted advice, so your IT should be the invisible enabler, not a recurring distraction. We deliver the email, document and security foundations built around how professional services actually work.
WHAT WE RUN FOR PROFESSIONAL SERVICES
Managed IT for professional services, run by one team.
Systems that stay up on deadline
The tools your team bills hours in, email, documents and your practice systems, stay available when a deadline is looming, with the software providers managed for you.
Client information kept private
Confidential client and engagement information is kept private, with controls that stop the wrong file reaching the wrong person and a record of who accessed what.
Documents organised and findable
Every version of every document is kept, backed up and instantly searchable, so nothing is lost or overwritten and the right file is always to hand.
Your business apps, connected
Your accounting, billing and practice software kept running and talking to each other, so time, invoices and approvals flow without double handling.
Back up and running fast
Firm and client data is safely copied and quickly restored, so a failed device or an attack does not cost you a deadline or a day of billing.
Devices and offices looked after
Every computer, laptop and mobile across your offices, set up, secured and maintained, so your people just get on with the work.
Help the moment something breaks
Real engineers answer when something goes down at 5pm before a lodgement, not a ticket that sits for a day.
Work securely from anywhere
Your team works safely from the office, a client site or home, with the same protection and access.
A BILLABLE WEEK, OR A WRITE-OFF
The difference is IT that stays out of the way and holds up under pressure.
When a firm loses its systems it is not just downtime. Billable hours stop, deadlines slip, and confidential client information can be exposed, right when your clients and insurers are asking harder questions about how you protect it. Proactive security and reliability mean the bad week never lands.
WITHOUT PROACTIVE IT
The week you write off
A device is locked up the week of a major deadline. Work stops, files are unreachable, and no one is sure whether client information was taken. The hours lost never come back, and the trust takes longer to rebuild.
WITH BASEHOST
A normal week
The threat is blocked before it lands, confidential files stay protected, and clean backups have the one affected device running again within the hour. The deadline is met and the week bills as normal.
WHAT WE TYPICALLY DELIVER
The professional services baseline
PRODUCTIVITY
Your everyday tools, running right
Email, video meetings, document storage organised around your engagements, and simple automation for invoices and approvals, all set up to fit how your firm actually works.
PRACTICE STACK
Your business systems, connected
Your accounting, billing and practice software kept running, connected and secured, so time, invoices and approvals move without double handling.
CONFIDENTIALITY
Confidential client data protected
Access controls and activity logging so confidential client information is seen only by the people who should see it, and controls that stop it leaving by accident without getting in the way of the work.
COMPLIANCE
Security your clients now expect
Your security lifted to the standard your larger clients and insurers increasingly ask for, with the evidence to show them.
RESILIENCE
Ready for the busy season
Through tax season, end of financial year and project deadlines, tested backups and agreed recovery times mean a bad day does not cost you the deadline.
SUPPORT
A help desk that knows your setup
Real engineers who know your setup, on the phone when something breaks, not a call-centre ticket that sits for a day.
ALWAYS ON
Your systems, watched around the clock.
Your systems are monitored day and night, and every warning is checked by a real engineer, not ignored. The problems that cannot wait are handled straight away, so a problem before a deadline is dealt with, not discovered.
FREQUENTLY ASKED
Common questions
What IT support does a professional services firm need?
Can you support our accounting and practice software?
Our clients and insurers are asking about our security. Can you help?
How do you keep client information confidential?
Are you Melbourne-based, and do you support firms interstate?
Run a professional services firm? Free review of your setup.
30-minute review with a senior engineer. We look at your email and security setup and how your business systems fit together, and hand you the findings, whether or not you work with us.
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